Custom Telecom Solutions Powered by a Dedicated Development Center

Telecom providers operating across multi-vendor environments must balance innovation, service reliability, and operational efficiency, all while handling growing service portfolios and evolving customer expectations. Key challenges include:

• Disparate OSS/BSS Systems Hindering Unified Performance Monitoring: With services delivered through various third-party networks, telecom enterprises often operate multiple operations support systems (OSS) and business support systems (BSS). This leads to inconsistent KPI tracking, delayed insights, and difficulty in enforcing governance across the service lifecycle.

• Limited Scalability and Automation in Managing Complex Product Catalogs: Expanding VoIP, data, and hybrid service portfolios requires a flexible, scalable platform. Without integrated development and automation capabilities, telecoms face increased maintenance overhead, version control issues, and reduced speed-to-market.

Provide end-to-end support across the software development lifecycle, including:

• Project Management

• Application Development and Maintenance

• Quality Assurance

• Production Support

• Configuration Management

Team International established a Dedicated Development Center to provide a cross-functional team focused entirely on the client's evolving needs. This long-term partnership has enabled:

• Integration with third-party systems through robust APIs and external web services

• Implementation of automated tools for quoting and order processing to enhance operational efficiency

• Development of a KPI tracking system to measure performance across business units and drive informed decisions

• A structured evaluation model for offshore team productivity, incorporating qualitative analysis to ensure delivery quality

• Regular strategic workshops and annual collaboration trips to align development efforts with the client’s long-term product vision