Is the Future of Payments Truly Contactless?

Is the Future of Payments Truly Contactless?

By:TEAM International | 2025-10-08 11 MIN

How did you pay in the supermarket recently? Did you tap your credit card? Wave your phone or smart watch? Or did you just grab your purchases and leave, letting the system do it all for you? The way we make payments and interact with our finances is evolving faster than any other financial services area. And one of the never-ending discussions remains the same – whether contactless payment solutions are positioned to eradicate traditional methods.

Innovations in payment systems and ever-changing customer expectations are disrupting the status quo and leading to an increasing number of new market players and advanced payment technologies that, in turn, challenge the traditional role of banks. So, understanding key payment industry trends will help market leaders make accurate, timely decisions and define the best ways to differentiate themselves in the dynamic landscape shaping the future of payments.

Where are we in the payment technology evolution, or what’s happening in the global PayTech market?

Back in 2019, Uber leveraged its payment processing license and introduced Uber Money – a division that worked on financial solutions and allowed the company to streamline payment tech development for its community. WeChat – China's most popular messaging app – is also one of the most-used mobile wallets. Meanwhile, WhatsApp allows users to make payments and send funds to friends right in the app.

Finally, services like Amazon Pay, Apple Pay, and Google Pay – digital payment platforms – let users pay online, in apps, and in physical stores using linked banking cards, and even leverage voice-enabled shopping. These are just a few examples of how non-banks tap payment providers seize their part of the financial services sector and elevate customer experience when it comes to payments.

These days, bold industry players with progressive payment technology solutions challenge conservative banks in nearly every field in which the latter used to hold the leading positions. Suffice to say, the introduction of Monobank, a Ukraine-born full-scope neobanking service with unique features and functionality, and the Stripe card, which empowers businesses to create physical and virtual cards, almost immediately changed the entire trajectory of payment modernization. What used to be performed by banks only and could take months to accomplish is now available online and completed within a few seconds (virtual cards) or days (physical ones).

And most importantly, the global payment innovation has just begun, and there’s even more to come. McKinsey's research revealed that cash usage worldwide has been declining, accounting for only 46 percent of global payments in 2025, down from 50 percent in 2023. Meanwhile, Capgemini stressed that total worldwide non-cash transactions are set to reach 3.5 trillion by 2029, led by rapid adoption across the Asia-Pacific region.

Can you imagine? Who would’ve thought, when in 2019, it was North America that carried out $176.3 billion in non-cash transactions, outperforming Europe and Mature Asia-Pacific, with $156.3 billion and $67.6 billion, respectively. Later on, in 2022, North America was projected to pass $200 billion. Now, Asia-Pacific skyrocketed its adoption of contactless payment options, recording nearly 800 billion digital transactions in 2024 alone. That same year, North America recorded just around 256 billion online transactions.

The only reasonable conclusion here? The future of payments in cash doesn’t seem so promising, while mobile payment methods are booming. Let’s see what payment processing trends will help traditional banks and modern fintechs make pivotal investment decisions and get the situation under control.

Although global payment industry trends are driven by significant growth in crypto and digital wallets, mobile payment methods, account-to-account (A2A) payments, neobanking, Buy Now Pay Later (BNPL), open banking, and embedded finance, North America – where cards still showcase a high popularity rate – shows slower growth than Asia-Pacific.

However, today, both merchants and customers are willing to use payment technology that is quick, secure, and user-friendly. We all go for facilitation and transparency, especially when it comes to finances. Yet, some traditional banks still tend to disregard innovations in payment tech, which may lead to drastic consequences and a loss of $36.09 trillion in revenue by 2030.

Paying online shouldn’t be more time-consuming or confusing than paying by cash, right? So, let’s delve into the main innovations in contactless payment solutions that make it happen.

#1 Payment as a Service

The global Payment as a Service (PaaS) market is experiencing rapid growth, as its revenue hit $20.21 billion in 2025, with the U.S. segment alone reaching $6.03 billion. And according to Grand View Research and SNS Insider, the forecast positions this trend to surpass from $45 billion to $73.77 billion by 2030-2033 at a CAGR of 17.18 percent.

Key drivers of this promising growth include the ever-expanding fields of digital transformation solutions, e-commerce, API-driven payment platforms, DeFi, and NFC mobile payments, with the BFSI and retail sectors leading the payment modernization revolution and reimagining today's consumer commerce experience.

Despite the dangers of contactless cards, demand for faster, more scalable, and more secure cloud-based payment tech platforms continues to grow. For instance, the Asia-Pacific region has already become home to numerous fintech powerhouses. Among the pioneering PaaS companies, you may want to take a closer look at PayPal, Stripe, Payoneer, Braintree, Mangopay, Adyen, Dock, Papaya Global, Tipalti, and other local contactless payment options.

  • Why is such an approach to mobile payment methods and business models so popular?

Typically, a Payment as a Service platform has a modular, flexible structure that allows customers to choose only those services and products they need at a certain time. Full access and integration are provided via a developer-friendly API. Being cloud-native, a payment PaaS provider ensures better scalability, agility, and resilience. Businesses reduce both costs and time-to-market while complying with domestic or international regulations, depending on the vendor.

  • And what’s in it for PaaS players?

Usually, they charge a subscription or per-transaction fee, so many see Payment as a Service platforms as a future-proof source of revenue.

#2 Digital wallets

Digital wallets have been on the market for a while now, but adoption rates have varied. Currently, though, market giants like Mastercard, Visa, UnionPay, Samsung, Venmo, WePay, Alipay, Google, and Apple have shifted the mountain, propelling adoption at a rapid scale. So, Juniper Research's experts now forecast that the number of users of mobile payment methods will surpass 6 billion by 2030.

Meanwhile, Precedence Research indicated that the global mobile payments market size accounted for $6.84 trillion in 2025 and is set to hit approximately $115.03 trillion by 2035, at a CAGR of 32.61 percent from 2026 to 2035. Asia Pacific still dominates the market, with the largest share of 40 percent held in 2025. When it comes to NFC mobile payments specifically, Allied Market Research estimated the market size to reach $507.1 billion by 2032, at a CAGR of 35.9 percent.

  • And what are the drivers behind such skyrocketing growth of tap payment solutions?

People become annoyed by payment processing solutions requiring reentry of payment data, enrollment, or any additional effort. They strive for a seamless, quick, and smooth experience with no lines between shopping and paying.

Online digital wallets are generally divided into four main categories:

  1. Open (provided by traditional banks)

  2. Semi-open (VISA Checkout and Mastercard Masterpass)

  3. Semi-closed (Google Pay and Apple Pay)

  4. Closed (Amazon and Walmart).

Using NFC (Near Field Communication) payment technology, such solutions enable devices (mobile/wearable gadgets and NFC-enabled POS terminals) to exchange data and make/accept payments.

Additionally, to attract more users and enhance their experience, digital wallet providers expand and personalize their offerings. Today, except for credit/debit cards, these apps store loyalty cards, event tickets, boarding and transportation passes, and even driver’s licenses. As well, J.P. Morgan, for example, provides the tap-to-pay feature on iPhones for its U.S. merchant clients. This technology enables users to leverage modern contactless payment options with just their iOS smartphones, without dedicated payment card readers or other infrastructure needed.

#3 The Internet of Payments

The combination of IoT and payment technology seemed like a dim and distant future several years ago, but it’s not like that anymore. TNS’s research found that 26 percent of voice assistant owners in the USA, UK, and Australia used their gadgets for payments back in 2019. Around 57 percent of individuals would make payments through a connected car if they had one. Finally, about 45 percent would pay for groceries via a smart refrigerator.

Now? Commercetools stated that around 74 percent of voice AI users have completed purchases with it, and 62 percent of smart speaker users plan to buy with voice soon. Considering the hype, it’s hardly surprising that the number of digital voice assistants globally has reached 8.4 billion in 2025, according to Statista. The Business Research Company also adds fuel to these payment industry trends, forecasting the volume of voice commerce to grow in parallel and exceed $484 billion by 2030, surpassing $150.34 billion in 2025 at a CAGR of 25.7 percent.

The Internet of (Things) Payments doesn’t sound that strange anymore, right? However, even though IoT-enabled payments can make consumers’ lives so much easier, security remains a top-of-mind concern for individuals and businesses alike. So, dispelling user doubts related to the dangers of contactless cards and voice shopping will be among the crucial barriers to overcome in the coming years. It will require effort from payment tech companies that provide IT services for the financial industry, retailers, and PaaS vendors to educate customers about the types of data collected and the information security measures used to protect them.

The trends we covered not only illustrate the proliferation and evolution of innovative payment modernization but also help organizations decide how best to focus their efforts in the foreseeable future.

To benefit from these future-shaping contactless payment solutions, incumbent banks and payment service providers should understand customer behavioral patterns, pain points, and possible experience “improvers” within the entire value chain. Additionally, it's essential to remain open to new opportunities and collaborate with a broader ecosystem of industry players to deliver more comprehensive, robust, and customer-centric digital transformation solutions.

Among the winners that will pave the way for a new future of payments, we’ll see those companies that:

  • Put interoperability right at the heart of the customer experience

Contactless payment solutions should be easily integratable with external systems and applications to ensure an omnichannel, invisible experience. Industry leaders may combine search, selection, transactions, delivery, and rewards into a frictionless environment and put a user in control of all contactless payment options, shipping timing, and more. We may also see a growing number of smart payment tech platforms that not only facilitate remittance but also offer financial advice, personal wealth management, investment portfolio advisors, and more.

  • Leverage the power of real-time data and make it work with AI and ML

In this way, organizations can gain insights into customers’ interests, hobbies, financial status, patterns, and even plans for the future to create relevant financial products, cross-sell solutions, or provide exclusive shopping experiences. Instead of hiring more resources, business owners may opt for intelligent automation to collect, structure, and analyze figures faster and more efficiently. Data analysis should also be applied to develop predictive information safety rules and, thus, strengthen authentication, detect and prevent fraud, and generally ensure better security of customers' funds and sensitive data.

  • Reinforce the underlying IT infrastructure

While adding new features and products, it’s critical to invest in cloud infrastructure and innovative payment technology to improve system resilience, stability, and agility. Market leaders will also devote significant attention to data protection and cybersecurity protocols, strengthening them with multi-factor authentication, tokenization, biometrics, and other information security measures. Meanwhile, it’s vital to constantly monitor emerging payment industry trends and test new innovations in fintech and banking, continuing to push the envelope and evolve.

Looking for a trusted partner that provides advanced, scalable IT services for the financial industry? No need to struggle further – contact TEAM’s experts today and start innovating your operations tomorrow. Effortlessly, cost-effectively, and securely.