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  7. CFS Europe Case Study

TEAM International Develops Survey EcoSystem
in Collaboration with CFS Europe

ASP.NET MVC | C# | JS

The Client

CFS is an independent software vendor specializing in customer feedback, management and analysis services.

Challenge

CFS Europe approached TEAM to assist in the analysis of its current architecture, propose a future architecture and develop a migration path to new environment.

Process

• Requirements gathering and analysis
• System design and architecture
• Software development
• QA & Testing
• User Acceptance Testing
• Production integration and maintenance

Solution

• Survey Management tool aimed at creating, amending, and deploying surveys, conducted on mobile devices or on the Web enabled systems.
• Administrative tool for managing User Accounts and Preferences.
• Survey Player which uploads active surveys on mobile devices, runs surveys, stores survey results and communicates them back to the centralized data repository.

Next phases:
• Reporting
• Action Planning
• Decision Support System