IT Solutions for
Travel & Hospitality

Digital solutions to improve guest satisfaction

Perhaps no industry is more subject to customer feedback than the travel and hospitality space. Poor reviews or ratings can lead to unbooked rooms, flights, and experiences – and you can’t simply make up for a space sitting empty the next day.

In other words, it’s all about the guest experience. That includes everything from accommodations and amenities to digital tools like mobile booking, loyalty platforms, and on-premise connectivity.

Tomorrow’s hospitality leaders are going to be the organizations that embrace digital innovation to transform the guest experience. They will be the ones that understand how to fit themselves squarely into the customer’s lifestyle – and pocket. And they’ll be the ones who use their data to truly understand what the guest wants … and how to get it to them.

Digital Transformation

With the right digital team, hospitality companies can:
  • Improve customer-centricity across all aspects of the business
  • Provide best-in-class amenities in an affordable and scalable fashion
  • Maximize marketplace visibility and booking share
  • Improve post-experience guest reviews
  • Increase customer loyalty and retention
  • Deliver real-time pricing and status information
  • More effectively plan and staff routes
  • Leverage a remote workforce for baggage handling and more
  • Mitigate the risk of a security breach or cyberattack

Intelligent
IT Solutions

IT Solutions for Hotels, Airlines, Cruise Lines, and More

TEAM International is a global software development and technology consulting partner with years of experience helping hospitality organizations better connect with, activate, and engage their customer base. We can help you conceptualize, build, and deliver digital solutions that streamline every piece of the guest experience and make it easy for your organization to effectively leverage actionable insights from the data your guests leave behind.

Custom Software
Development

Empower guests to personalize their experience with custom cloud solutions.

Automation
Services

Leverage RPA to streamline bookings, pricing analysis, loyalty, and more.

Software QA
& Testing

Ensure your digital initiatives roll out seamlessly and efficiently to guests.

Microsoft
Services

Leverage the Azure cloud and Dynamics CRM to better reach and understand your guests.

Data Analytics
Services

Unlock unique insights, business intelligence, and valuable data buried in flight, stay, and booking history.

Managed
IT Services

Augment your IT staff with a global team of experts on call 24/7.

TEAM Empowers

  • Hotel chains
  • Airlines
  • Airports
  • Independent operators
  • Resorts
  • Cruise lines
  • Theme parks
  • Restaurants and bars
  • Gaming establishments
  • Convention centers and meeting spaces

Resources

Blog - Chatbot - TEAM International

How chatbots are changing the face of customer experience

Blog

If you’ve ever had a problem and needed to contact customer service or customer support, then chances are you had a very slow and often
GDPR Compliance - TEAM International

2 Use Cases of GDPR Compliance

Blog

It has been just over 6 months since the European Union’s General Data Protection Regulations came into effect on May 25th. The first official fine

We’re here
to help!

Contact us now to discuss how TEAM can help empower innovation across your organization.