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Retail & Ecommerce
In the age of Amazon, the effects of any deficiency in the retail and ecommerce customer experience are magnified. Anything – poor selection, non-intuitive user experience, lengthy hold with customer service, an onerous return process – can make your customers leave and never return. With so many options, why would they deal with any friction in retail IT solutions or sales processes?
Fortunately, that elusive perfect CX is within reach. Retail and ecommerce leaders are embarking on digital transformation and innovation strategies designed to differentiate them in the market, streamline supply chains, and effortlessly offer pre- and post-sale service that is personal, not just personalized.
— Deliver a seamless omnichannel shopping and support experience
— Realize cost savings with optimized logistics
— Craft and implement digital loyalty programs
— Sunset legacy technologies and integrate disparate systems
— Offer robust mobile shopping and research features
— Create high-performing affiliate and channel programs
— Leverage predictive analytics to anticipate and fill customer needs
— Build and analyze data warehouses and data lakes
— Realize uniquely actionable insights from customer behavior
— Streamline marketing and remarketing capabilities
— Create differentiation that extends beyond price
Intelligent IT Solutions
TEAM International is a global software application development, analytics, and technology consulting partner with decades of experience helping companies build, deploy, and maintain IT solutions for retail industry.
Our team of highly experienced developers, business analysts, and project managers can augment your existing resources, enable maximum flexibility and scalability, and add capabilities that allow you to take advantage of breakthrough technologies like AI, VR, AR, ML, and RPA.
- — Large retailers
- — Auto dealership groups
- — Regional chains
- — Online-only businesses
- — Independent retailers
- — B2B2C retailers
- — Grocers