LETTER FROM PRESIDENT
Dear Prospective Partner,
We are delighted that you have expressed interest in TEAM International as a provider of IT services.
Our vision - Global organization providing near shore custom software solutions and consulting.
Our mission - TEAM International provides offshore / nearshore solutions utilizing highly skilled international talent to deliver custom software solutions on target, on time, and on budget.
At every stage in the relationship with TEAM, we stress three essential components to a successful outsourcing endeavor: Communication, Partnership, and Quality. These three fundamentals are the keys to the satisfaction of our partners and the success of our business.
Kharkov, Ukraine was a strategic choice for our location. In the former USSR, Kharkov was one of 3 educational hubs (Moscow and St. Petersburg were the others), focused primarily on Science and Engineering. With more than 25 universities and 200K students, Kharkov produces a large number of highly-educated and skilled technical resources each year, which forms a solid foundation and a sustainable future for our business.
A focus on quality is the cornerstone of our culture. Our Quality Improvement Department (QID) led our efforts towards CMMi Level 3 Certification (achieved in June, 2008), the implementation of a continuous improvement program (based on Kaizen), and our staff training and development program. Our commitment to Quality, and moreover our commitment to continuous improvement, means that these achievements are only the beginning of many steps TEAM will take to further enhance our operations and mature as a service delivery organization.
We are very proud of our accomplishments, and welcome the opportunity to share these accomplishments with you.
I would like to extend a personal invitation to you to come visit our facility here in Kharkov. As President of TEAM International, and a resident of Kharkov for over 3 years, I can tell you it will be a trip well worth your time.
Thank you for considering TEAM International Services as a partner to help you achieve your business goals, and we look forward to doing business with you.
President of TEAM International Services