Dear Prospective Partner,

Chris Walton, President, TEAM International

We are delighted that you have expressed interest in TEAM International as a provider of IT services.

At every stage in the relationship with TEAM, we stress three essential components to a successful outsourcing endeavor: Communication, Partnership, and Quality. These three fundamentals are the keys to the satisfaction of our partners and the success of our business.

Communication

TEAM considers communication to be of utmost importance in any type of engagement and thus prefers the quickest and most efficient form of communication according to the specific situation. We work on effective communication from Discovery Phase to ongoing Lifecycle Management utilizing VoIP telephone system, Skype, email and other common communication tools.

Partnership

At TEAM we view high value partner relations as the critical component of building sustainable business. Our partner clients enjoy flexibility, innovation, and creativity that we offer along with increased margins. We encourage you to hear directly from our clients about their outsourcing experience.

Quality

A focus on quality is the cornerstone of TEAM culture. Our Quality Improvement Department (QID) led our efforts towards CMMi Level 3 Certification (achieved in 2008 and confirmed during re-appraisals 2011 and 2014), the implementation of a continuous improvement program based on Kaizen, and ongoing staff training and development program.

We are very proud of our accomplishments, and welcome the opportunity to share these accomplishments with you.

Thank you for considering TEAM International Services as a partner to help you achieve your business goals, and we look forward to doing business with you.

Sincerely,

Chris Walton,
President of TEAM International Services